and Deactivating Generator should be as easy as 1-2-3. Below will outline the
steps that should be taken and what can be done if you run into unforeseen
*Remember before activating that CodeSmith
Generator is licensed per user but can be activated on up to three machines
(i.e. home, work, laptop, etc.) operated by that ONE user.*
method should be selected when you have an available internet connect upon
registering CodeSmith Generator.
should be selected when you do not have an available internet connection upon
registering CodeSmith Generator or cannot connect to our server due to proxy
*For the difference between Generator Professional
and Standard, please visit our Feature
**Please note that an Activation Code is NOT the same as a Serial Number.
We also offer an offline activation for Site and Enterprise License users.
Please contact us for
method should be used if you are needing to download Generator onto a new/upgraded
system or are wanting to get the latest minor version(which is free) and you
already own a license.
The above error occurs if you have an older
license (4.x and below) and you try to use the latest download on the website*. To
upgrade to the latest major version, please visit our upgrade form and enter in
your serial number. You will then be taken through the upgrade process. Upgrading
to minor versions (5.1, 5.2, etc) do NOT
require going through the upgrade form. Just visit the download page to get the
latest minor version for Free.
*For downloads to older versions, you can
contact us at email@example.com
When you receive the above screen, you will
then want to click on the details to see the full error. Without that
information, solving the issue right away will be more difficult
The above error occurs when the license has
been used on too many machines or the license shows to have more than one user
associated with it. To resolve this error, please copy and paste the details of
the error along with your serial number into an email and send to firstname.lastname@example.org.
The above error will appear if you try to use
a serial number as an activation code or if you were provided with an
activation code and did not use it within 36hrs. For both issues, you will need
to see 'Activating Manually' above and request an Activation Code.
Upon receiving the above screen, you would
need to contact your local IT department in order to get the proxy server
address. Once you get that information, you should be able to register. If you
are unable to get that information then you would need to manually activate as
* You can configure the proxy settings
required by CodeSmith Generator the same way you would for Internet Explorer. For
more information on how to configure proxy settings, please click here.
can deactivate CodeSmith Generator 5.x by going into the 'About' dialog, (shown
above) then selecting 'Deactivate'. Deactivating the license should be done when changing or upgrading
machines. By deactivating, this will return the activation back to your account
to be used again.
* Please note that the deactivation
code you receive (shown above) is for your records only and is NOT to be used in place of your serial number when activating
You can also visit our document pages for more information concerning activation and deactivation. If
you run into any problems, always make sure you are using the latest version of
CodeSmith that you're licensed for. Please remember that it is important to
attach any relevant information when you contact support. The following
will all work and will help to speed up the time it takes to process your
request: screen shot of the problem, stack trace, relevant steps taken to
encounter error, and/or error message (details are our best friend).