Activating and Deactivating Generator should be as easy as 1-2-3. Below will outline the steps that should be taken and what can be done if you run into unforeseen issues.

*Remember before activating that CodeSmith Generator is licensed per user but can be activated on up to three machines (i.e. home, work, laptop, etc.) operated by that ONE user.*


Activating Online: First time users

The method should be selected when you have an available internet connect upon registering CodeSmith Generator.

  1. First you want to do is be sure you have CodeSmith Generator downloaded. You can visit the download page to get the latest installer.
  2. Next, you will need to open CodeSmith Generator Studio (Professional Version) or CodeSmith Generator Explorer (Standard Version) and enter in your Serial Number and select "Register".
  3. You will then be prompted to enter in the rest of your information. Once you have completed that and selected "Register" once again, it should automatically register for you (shown below). Otherwise you will be able to select "Activate online now".

Activating Manually: First time users

This method should be selected when you do not have an available internet connection upon registering CodeSmith Generator or cannot connect to our server due to proxy configurations.

  1. First you want to do is be sure you have CodeSmith Generator downloaded. You can visit the download page to get the installer.
  2. Next, you will need to open CodeSmith Generator Studio (Professional Version) or CodeSmith Generator Explorer (Standard Version)* and enter in your Serial Number and select "Register".
  3. You will then be prompted to enter in the rest of your information. Once you have completed that and selected "Register" once again. You can then select "Activate manually by entering a code".

  4. You will then see a screen that displays three boxes: serial number, machine code, and activation code. To the left you will see two buttons that will allow you to either: Copy to Clipboard or Copy to Email. Please email support with the information and once we receive it, we will then provide you with an Activation Code for you to paste into the third and appropriate box**

  5. You will then select "Activate" and be ready to go!

*For the difference between Generator Professional and Standard, please visit our Feature Comparison page.

**Please note that an Activation Code is NOT the same as a Serial Number.

 

 We also offer an offline activation for Site and Enterprise License users. Please contact us for more information.

 

Activating: Returning Users

This method should be used if you are needing to download Generator onto a new/upgraded system or are wanting to get the latest minor version(which is free) and you already own a license.

  1. You will first want to login to the website. You will then need to select "Account" in the upper right-hand corner.
  2. After logging in you can then visit the download page to get the latest installer.
  3. You will then need to follow the instructions shown above for either Online or Manual activation.

 

Common Errors: How to handle them

1)    Using a previous version key with the current version:

The above error occurs if you have an older license (4.x and below) and you try to use the latest download on the website*. To upgrade to the latest major version, please visit our upgrade form and enter in your serial number. You will then be taken through the upgrade process. Upgrading to minor versions (5.1, 5.2, etc) do NOT require going through the upgrade form. Just visit the download page to get the latest minor version for Free.

*For downloads to older versions, you can contact us at support@codesmithtools.com

 

2)    Too many activations:

When you receive the above screen, you will then want to click on the details to see the full error. Without that information, solving the issue right away will be more difficult

The above error occurs when the license has been used on too many machines or the license shows to have more than one user associated with it. To resolve this error, please copy and paste the details of the error along with your serial number into an email and send to support@codesmithtools.com.

 

3)    Activation Code is invalid:

The above error will appear if you try to use a serial number as an activation code or if you were provided with an activation code and did not use it within 36hrs. For both issues, you will need to see 'Activating Manually' above and request an Activation Code.

 

4)    Unable to activate due to a Proxy*:

Upon receiving the above screen, you would need to contact your local IT department in order to get the proxy server address. Once you get that information, you should be able to register. If you are unable to get that information then you would need to manually activate as described earlier.

* You can configure the proxy settings required by CodeSmith Generator the same way you would for Internet Explorer. For more information on how to configure proxy settings, please click here.

 

Deactivation*

You can deactivate CodeSmith Generator 5.x by going into the 'About' dialog, (shown above) then selecting 'Deactivate'. Deactivating the license should be done when changing or upgrading machines. By deactivating, this will return the activation back to your account to be used again.

* Please note that the deactivation code you receive (shown above) is for your records only and is NOT to be used in place of your serial number when activating again.

Other

You can also visit our document pages for more information concerning activation and deactivation. If you run into any problems, always make sure you are using the latest version of CodeSmith that you're licensed for.  Please remember that it is important to attach any relevant information when you contact support. The following will all work and will help to speed up the time it takes to process your request: screen shot of the problem, stack trace, relevant steps taken to encounter error, and/or error message (details are our best friend).